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Inside Sales - Bearings
Job Opportunity at
Posted on Nov 14
What You’ll Do:
As the Inside Sales Person, you will support the retail sales store through handling customer inquiries, product issues, and sales ordering fulfillment.
You’re Accountabilities in the Role:
You will handle walk-in, email, and telephone inquiries, issues, and orders from customers regarding replacement machine/equipment parts to meet the customer’s expectations.
You will place orders for items out of stock for fast delivery or pickup.
You will prepare and process sales contracts/slips and payment ensuring accuracy with the purchase.
You will determine the type of replacement parts required based on customer requests/description of malfunctions, inspecting old parts/pieces brought into the store, etc.
You will serve as a backup for the Warehouse/Inventory position as needed to label, put-a-way, and ship parts as needed to meet
Education: High School diploma, or the equivalent, is preferred for this role.
Experience: 7+ years of bearing type experience on the job or with special projects/hobbies required. Also seeking 2+ years of retail experience preferably in a bearings environment
Functional Skills: Excellent customer service, attention to detail, mathematical, and order processing skills. Also seeking strong agriculture-type manufacturing, farming, tractor, or other related expertise dealing with the troubleshooting and replacement of bearings. Position requires someone extremely mechanically inclined to understand bearing issues and know the replacement part(s) required
Technological Aptitude/Other: Strong PC skills required; JD Edwards ERP system experience would be a plus
Behaviors: Self-independent and driven are key behaviors needed. This is a small group, so the right person will need to be able to get their work done and be flexible to fill in for others as needed; also need a responsible and mature person to manage the day to day business needs effectively.
Culture Match: Must exhibit patience, integrity, professionalism, and will manage various diverse customers coming in, calling, etc. at the same time
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